Common Questions

Frequently Asked Questions

Helpful answers to common questions about the PGA Family Cup program, tips for managing your account, and general participation information.
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GeneralWebsite

01. General

Who can host a PGA Family Cup event or series?
In 2021, PGA Family Cup is exclusively available for current and past PGA Jr. League Captains. In the future, PGA Family Cup will be available to all PGA and LPGA Professionals.
Who can participate on a PGA Family Cup team?
Teams can be comprised of 2-6 players, including at least one adult and one junior (defined as a child 17 years of age or younger on the date of the event or the date of the last event in a series who has a relationship with the adult(s) on the team).
Can beginners participate in PGA Family Cup?
Yes! PGA Family Cup formats are designed to accommodate players of all ages and skill levels.
How do we determine our team size?
PGA Family Cup is all about the team experience. Two things should hold true at each and every PGA Family Cup experience:
- At least one adult and one junior is on each team.
- Teams are inclusive of all family members, regardless of age or skill level.

Team sizes may vary between 2-6 players, however, we recommend confirming all details with your host PGA or LPGA Professional first.
What does my team receive for participating in PGA Family Cup?
Each team receives a PGA Family Cup Team Kit, which includes a logoed picture frame, portable bluetooth speaker, tote bag and two ball markers. Your experience might include other awards or prizes, which you can confirm with your host PGA or LPGA Professional.
How do I find a participating facility near me?
To find PGA Family Cup Event (s), please visit our Search Page. You can search for PGA Family Cup Event (s) by Location or Facility Name.
How do I request a refund?
To request a refund, please contact the PGA Family Cup team via the “blue chat bubble” in the lower right-hand corner of the page.

02. Website

How do I login? (Coach/Team)
To login, click “Login” in the upper right-hand corner of the page and enter your username and password. If you do not have an account, you will be prompted to create one.
How do I reset my password? (Coach/Team)
To reset your password, click “Login” in the upper right-hand corner of the page. From here, you can click “Forgot Password” to have your password reset.
How do I add players to my Team? (Team)
More information coming soon!
How do I remove a player from my Team? (Team)
More information coming soon!
How do I complete a waiver? (Team)
More information coming soon!
How do I change my Team Name? (Team)
More information coming soon!
How do I change my registration close date? (Coach)
To change your registration close date, visit your Coach Dashboard and access the applicable Program. In your Program, you will see a field labeled “Registration Close Date”. Update your registration close date and click “save”. 
How do I adjust my maximum teams? (Coach)
To change your maximum teams, visit your Coach Dashboard and access the applicable Engagement. In your Engagement, you will see a field labeled “Maximum Teams”. Update your maximum team size and click “save”.
How do I set-up payment? (Coach)
To set-up payment, visit your Coach Dashboard and access the applicable Program. In your Program, you will see a tab labeled “Payment”. Follow the instructions to set up payment via Stripe.
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